What is your response when you feel unhappy or angry?
I might speak loudly, I might act impolite, I might show an angry face…
A few days ago, due to an issue that happened in a periodontist office, we felt unhappy. I have never seen Steve respond angrily to anyone. So, I asked him, “You didn’t get angry?” He said, “I think I am the same as my dad, when I am angry I become very quiet and calm. I was not happy, I couldn’t sleep well.”
“Why don’t you respond with anger?”
“If you argue with them, once they become defensive, then you have lost!”
That’s true; learn to be calm when angry!